Empleo As a Customer Service Agent you will be working in the Front Office division and reporting to a team leader. Your objective will be provide technical support to the clients of the company, following the established company procedures. Your main responsibilities: -Building up and managing a customer relationships -Liaise with internal departments for problem solution -Providing technical support -Ensuring that records of work carried out are maintained accurately and on time, and dissemina...

Empleo As a Technical Support Desk Agent, you will be working in a centralised technical support team based in Barcelona and you will report to Team Leader. Your main responsibilities: -Provide first line support to customers recording answers and incidents or queries and using various remote access software packages to achieve resolution -Provide resolution ratio for incident and request -Respond quickly to all queries and incidents -Manage incidents via telephone, e-mail, web reporting or netw...

Empleo As a Network Support Agent, you will be working in a team of secend level support and you will report to Team Leader. Your main responsibilities: -Dealing with clients queries about routers, modems and switches. -Assisting with technical support via e-mail, Web support and phone in a professional manner -Handling the queries of 1st level agents -Training of new recruits Requisitos We are looking for a person with the following qualifications: Experience: -Experience minimum one year as cu...

Computacenter is Europe's leading independent provider of IT infrastructure services. To help our customers maximise the value of IT to their businesses, we offer services at every stage of infrastructure investment. We can advise customers on their IT strategy, implement the most appropriate technology from a wide range of leading vendors and manage elements of their technology infrastructures on their behalf. At every stage we help them minimise the cost and maximise the business value of thei...

Empleo As a Network Support Agent, you will be working in a team of secend level support and you will report to Team Leader. Your main responsibilities: -Dealing with clients queries about routers, modems and switches. -Assisting with technical support via e-mail, Web support and phone in a professional manner -Handling the queries of 1st level agents -Training of new recruits Requisitos We are looking for a person with the following qualifications: Experience: -Experience minimum one year as cu...

Talent Search People is an international recruitment agency based in Barcelona and Madrid. We provide highly specialized recruitment services within our four areas of expertise: Finance, Sales, IT & E-Commerce and Native Speakers. In our Native Speakers division, we offer recruitment services across Europe selecting multilingual professionals for international companies, mainly for positions which requires high competencies in foreign languages. We're experts in providing profiles with a variety...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial / Ventas, IT & E-Commerce, Native Speakers y Finanzas. Contamos con un equipo multicultural, formado por cuarenta consultores, que posee un alto nivel de conocimientos en sus respectivos campos, para garantizar continuamente eficacia y resultados a corto plazo. Según nuestros clientes y candidatos, la es...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Finanzas, IT & E-Commerce, Comercial / Ventas y Native Speakers. En la división de IT & E-Commerce, sabemos que la evolución constante y el progreso tecnológico se han convertido en un activo vital para cualquier empresa. Somos la división de Talent Search People que ha experimentado el crecimiento más rápido, en ...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Finanzas, IT & E-Commerce, Comercial / Ventas y Native Speakers. En la división de IT & E-Commerce, sabemos que la evolución constante y el progreso tecnológico se han convertido en un activo vital para cualquier empresa. Somos la división de Talent Search People que ha experimentado el crecimiento más rápido, en ...

As a Technical Service desk Agent you will be involved a centralised 24x7 customer support team based in Barcelona whose responsibility is to provide first line support services to Managed Services customers. This is a temporary position (maternity cover) Your principle tasks would include: To record and manage customer calls and Service Requests via telephone and email, maintaining customer contact throughout. To provide first level technical support Escalate as appropriate Ensure that the appr...