Empleo As a Content Service Specialist, you will be in charge of developing the official company website. Your objective will be to establish online marketing strategies and to support international divisional marketing teams on various projects. Your main responsibilities: -Management of the official company websites, -Support on the new international websites development, -Support on Marketing online strategies: SEO, Google Analytics, Social Media, etc., -Websites copy's development, -Websites...

Empleo As a Service Delivery Manager, you will be working in the Service Delivery division and reporting to the operations manager. Your objective will be to meet the client's expectations regarding KPI´s and SLA´s, to manage the budget as profitable possible, to manage the operations and to grow the business. You will be responsible for: -Conducting, analysing and revising reports and results in order to plan the strategy and provide recommendations. -Development and maintenance of client relat...

Empleo As a Customer Service Advisor you will be responsible for taking income user requests (via telephone, email, voicemail, etc) and provide response and resolution to customers. Your main responsibilities: -Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management systems and provide response and resolution within SLA to customer -Maintain knowledge and expertise associated with applications specific to Users -Progr...

Empleo As Customer Service Representative you will be working in the Customer Service division and reporting to the Team Leader. Your objective will be to support after sales relationships with car owners, achieving exceptional level of client satisfaction. Your main responsibilities: Customer Retention -Handling the client's queries and complaints by phone, mail and fax -Introducing all the information in the internal CRM system -Tracking and escalating the incidents properly -Managing the info...

Empleo As a Customer Service Representative you will be providing telephone assistance to clients in French speaking countries for all queries and account maintenance or updates. The 3 mains goals of the position: provide high quality service, strictness on process and sales goals reached. Your main responsibilities: -providing excellent customer service through incoming calls (no outbound calls) -procedure compliance and customers data protection. -effectively build the business, deepen relatio...

Empleo As Customer Service Representative you will be working in the Customer Service division and reporting to the Team Leader. Your objective will be to support after sales relationships with car owners, achieving exceptional level of client satisfaction. Your main responsibilities: Customer Retention -Handling the client's queries and complaints by phone, mail and fax -Introducing all the information in the internal CRM system -Tracking and escalating the incidents properly -Managing the info...

Empleo As a Customer Service Agent you will be working in the Front Office division and reporting to a team leader. Your objective will be provide customer support to the clients of the company, following the established company procedures. Your main responsibilities: -Building up and managing a customer relationships -Liaise with internal departments for problem solution -Providing technical support -Ensuring that records of work carried out are maintained accurately and on time, and disseminat...

Empleo As Customer Service Representative you will be working in the Customer Service division and reporting to the Team Leader. Your objective will be to support after sales relationships with car owners, achieving exceptional level of client satisfaction. Your main responsibilities: -Handling the client's queries and complaints by phone, mail and fax -Introducing all the information in the internal CRM system -Tracking and escalating the incidents properly -Managing the information cycle until...

Empleo As a Customer Service Representative you will be providing telephone assistance to clients in Dutch speaking countries for all queries and account maintenance or updates. The 3 mains goals of the position: provide high quality service, strictness on process and sales goals reached. Your main responsibilities: -providing excellent customer service through incoming calls (no outbound calls) -procedure compliance and customers data protection -effectively build the business, deepen relations...

Empleo As a Customer Service Agent you will be working in the Front Office division and reporting to a team leader. Your objective will be provide customer support to the clients of the company, following the established company procedures. Your main responsibilities: -Building up and managing a customer relationships -Liaise with internal departments for problem solution -Providing technical support -Ensuring that records of work carried out are maintained accurately and on time, and disseminat...