Empleo As a Technical Support Desk Agent, you will be working in a centralised technical support team based in Barcelona and you will report to Team Leader. Your main responsibilities: -Provide first line support to customers recording answers and incidents or queries and using various remote access software packages to achieve resolution -Provide resolution ratio for incident and request -Respond quickly to all queries and incidents -Manage incidents via telephone, e-mail, web reporting or netw...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Finanzas, IT & E-Commerce, Comercial / Ventas y Native Speakers. En la división de IT & E-Commerce, sabemos que la evolución constante y el progreso tecnológico se han convertido en un activo vital para cualquier empresa. Somos la división de Talent Search People que ha experimentado el crecimiento más rápido, en ...

Empleo As a Technical Support Desk Agent, you will be working in a centralised technical support team based in Barcelona and you will report to Team Leader. Your main responsibilities: -Provide first line support to customers recording answers and incidents or queries and using various remote access software packages to achieve resolution -Provide resolution ratio for incident and request -Respond quickly to all queries and incidents -Manage incidents via telephone, e-mail, web reporting or netw...

Organization Our client is a Telecommunication company with European shared service centre based in Barcelona. The company is an award winning and leading provider of Data, Voice and Managed Services to business and government in Europe. Function As a Technical Support Desk Agent, you will be working in a centralised technical support team based in Barcelona and you will report to Team Leader. Your main responsibilities: -Provide first line support to customers recording answers and incidents or...

You will support the Technical Services and Support function under the guidance of technical leads. You will be involved in a centralised 24x7 technical support team based in Barcelona. Your main responsibilities will be: - Support daily the European Monitoring tools based on Open Source components (Xymon and RHEL). - Participate to the installation, development, documentation, migration and tuning of the monitoring Architecture. - Be the point of contact of the other teams Requirements: You MUS...