Empleo As a Technical Support Desk Agent, you will be working in a centralised technical support team based in Barcelona and you will report to Team Leader. Your main responsibilities: -Provide first line support to customers recording answers and incidents or queries and using various remote access software packages to achieve resolution -Provide resolution ratio for incident and request -Respond quickly to all queries and incidents -Manage incidents via telephone, e-mail, web reporting or netw...

Empleo The Level 1 Technical Support Agent will be in charge of: -Taking incoming customer calls and help clients with their IT technical problems. -Handling challenging IT situations. -Responding to incoming emails. -Ensuring that service quality levels fully meet expectations. -Show good communication skills, and provide excellent customer service responses. Requisitos Qualifications -Perfect knowledge of Dutch and French -Fluent in English -Another European language would be a plus Experience...

Empleo As a Business Development Agent you will generate B2B leads for the Technology industry, representing clients such as Dell, IBM and Microsoft. Based in the Barcelona office (and might require some travel to their either UK or USA offices). As part of your duties, you will contact large companies and conduct business conversations with business professionals in regards to their technology strategy, and you will report to our clients that will follow up those business opportunities to closu...

Empleo As a Customer Service Representative you will be providing telephone assistance to clients in Dutch speaking countries for all queries and account maintenance or updates. The 3 mains goals of the position: provide high quality service, strictness on process and sales goals reached. Your main responsibilities: -providing excellent customer service through incoming calls (no outbound calls) -procedure compliance and customers data protection -effectively build the business, deepen relations...

NH Hoteles es una multinacional hotelera líder en el segmento urbano. Está presente en 21 países con más de 330 hoteles operativos y 48.000 habitaciones. En los próximos tres años afrontaremos un ambicioso plan de expansión con la apertura de un hotel a la semana. En NH Hoteles pensamos que nuestra cuestión de detalle es cuestión de personas, de ahí que no sólo ofrecemos a nuestros clientes un excelente producto y servicio, sino que vamos más allá: queremos que vivan la experiencia NH y lograrlo...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial / Ventas, IT & E-Commerce, Native Speakers y Finanzas. Contamos con un equipo multicultural, formado por cuarenta consultores, que posee un alto nivel de conocimientos en sus respectivos campos, para garantizar continuamente eficacia y resultados a corto plazo. Según nuestros clientes y candidatos, la es...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Finanzas, IT & E-Commerce, Comercial / Ventas y Native Speakers. En la división de IT & E-Commerce, sabemos que la evolución constante y el progreso tecnológico se han convertido en un activo vital para cualquier empresa. Somos la división de Talent Search People que ha experimentado el crecimiento más rápido, en ...

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona y Madrid. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial / Ventas, IT & E-Commerce, Native Speakers y Finanzas. Contamos con un equipo multicultural, formado por cuarenta consultores, que posee un alto nivel de conocimientos en sus respectivos campos, para garantizar continuamente eficacia y resultados a corto plazo. Según nuestros clientes y candidatos, la es...

Empleo As a Customer Service Representative you will be providing telephone assistance to clients in Dutch speaking countries for all queries and account maintenance or updates. The 3 mains goals of the position: provide high quality service, strictness on process and sales goals reached. Your main responsibilities: -providing excellent customer service through incoming calls (no outbound calls) -procedure compliance and customers data protection -effectively build the business, deepen relations...

As a Business Support Agent you will provide basic support to customers by adhering to established policies and proceduresYou will be responsible for:-Resolve Customer Billing queries and issues.-Assist with managing Billing disputes.- Request and translate incident reports where required and hand over reports to regional team or directly to customer. -Proactive communication to customer to inform about status of resolution or final closure.-Build networks of contacts within the organization in ...