Empleo As a Customer Service Support Coordinator you will be responsible for interfacing with customers and field support representatives to handle a variety of post-sales service functions. Reporting to the Sales and Service Center Manager, your core responsibility will be -Organisation of on-site repairs by dispatching parts and onsite engineers -Managing the customer inquiries via phone and emails -Scheduling of maintenance and qualification services or installations. You will also interact w...

Empleo As a Customer Support Advisor with native level of Dutch and French you will provide customer support to the clients of the company, following the established company procedures reporting to your Team Leader at the Business Support Unit. You will be responsible for: -Assisting the complaints team to resolve billing complaints. -Provide general customer service support as back-up to rest of the team if required. -Assisting in other tasks as requested by line manager as and when required. R...

Computacenter is Europe's leading independent provider of IT infrastructure services. To help our customers maximise the value of IT to their businesses, we offer services at every stage of infrastructure investment. We can advise customers on their IT strategy, implement the most appropriate technology from a wide range of leading vendors and manage elements of their technology infrastructures on their behalf. At every stage we help them minimise the cost and maximise the business value of thei...

SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 4.500 employees at 26 locations in Germany, France, Spain, Scotland, Poland, Czech Republic, Russia and Tunisia. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce. We are a dynamic company in constant growth. Please find more about us on our corporate website www.SELLBYTEL.com Ate...

La empresa puntocom ha demostrado la viabilidad de su negocio desde 1997. Sólo 22 años tenía Tomás Diago cuando su proyecto fin de carrera, un servicio destinado a recopilar el software libre que pululaba por la Red, se convirtió en uno de los negocios de referencia de Internet en España. Hoy, Softonic en español ya cuenta con 16 millones de usuarios. A nivel global, Softonic tiene más de 26 millones de usuarios. La edad media de los profesionales de Softonic (entre 27 y 28 años) tiene mucho que...

La empresa puntocom ha demostrado la viabilidad de su negocio desde 1997. Sólo 22 años tenía Tomás Diago cuando su proyecto fin de carrera, un servicio destinado a recopilar el software libre que pululaba por la Red, se convirtió en uno de los negocios de referencia de Internet en España. Hoy, Softonic en español ya cuenta con 16 millones de usuarios. A nivel global, Softonic tiene más de 26 millones de usuarios. La edad media de los profesionales de Softonic (entre 27 y 28 años) tiene mucho que...

Adecco Call Center Solutions es la división especializada en el reclutamiento, selección, evaluación y puesta a disposición de profesionales de Call Center para empresas de todos los sectores. Los agentes telefónicos son actualmente una pieza clave para consolidar las relaciones con los clientes y para incrementar la rentabilidad de las empresas. Adecco Call Center Solutions, consciente de esta realidad, aplica metodologías específicas en la selección y formación de sus trabajadores, y facilita ...

British Telecom requiere a un/a especialista de redes de comunicaciones para gestionar incidencias en la red de nuestros clientes realizando la gestión tecnica del día a día y manteniendo las infraestructuras de comunicaciones CISCO. Se responsabilizará de la resolución de incidencias de Nivel 2 y, en ocasiones, del escalado a fabricante. Es fundamental que la persona que se incorpore al proyecto domine el idioma inglés, ya que será su herramienta de trabajo diario Imprescindible aportar experie...

In line with SELLBYTEL Group’s Technical Support and Service project, we are currently recruiting Danish, Norwegian and Swedish L1 Customer Support Advisers to be part of an exciting new team, working for the leader in the technological sector (computers, MP3, telecommunication, entertainment). Our Service will be responsible for resolving Customer’s technical requests, when possible, in a single telephone call using customer’s troubleshooting protocols: Main tasks • Take incoming user requests ...

For our international client, we have fantastic opportunities for 1st & 2nd level Advisors to join their team in Brno, Czech Republic. - Provide technical support and customer service to customers on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries - Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues. - Achieve call centre metrics including customer satisfaction, aver...