COMPUTACENTER is Europe\'s leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment. Computacenter employ over 10, 000 staff providing IT advice and support to such major international organisations as AVIS, SONY, BMW and BT. Key to our international operations is our multilingual International Service Centre in Barcelona. Computacenter is an equal opportunity empl...

We are looking for FRENCH Customer Service Analysts to deliver service for an exciting new account for Computacenter. YOUR ROLE: You will be providing service to the client via phone, web and e-mail: receiving requests and finding the solutions to them. REQUIREMENTS: -TO SPEAK FRENCH -To have a VERY HIGH LEVEL OF ENGLISH -To be proactive -To be customer oriented -To be a good communicator and be a fast learner WE OFFER: -On-going training in IT -Rotation Shifts -Career path and progression -Long...

Cornellà de Llobregat (Barcelona) Empresa: Colt Telecom Barcelona Descripción: Agent, Customer Support-•Builds up and manages a customer relationship •Liaises with internal departments for problem solution •Provides a proactive service to customer reported faults, non fault and SD related issues within commited SLAs where applicable and agreed with customer. -Assists the complaints team Requisitos: Languages: English : Advanced - Medium level Adittional languages are very well considered. -Leade...

Barcelona (Barcelona) Empresa: Sitel Descripción: French Customer Service agent-Franceses nativos con buen nivel de inglés para un call center en Barcelona. Jornada completa Requisitos: Franceses nativos con buen nivel de inglés. Experiencia en atención al cliente Jornada: Completa Contrato: Otros Contratos Salario: 18.000,00 €...

Empleo As a Customer Service Advisor you will be responsible for taking income user requests (via telephone, email, voicemail, etc) and provide response and resolution to customers. Your main responsibilities: -Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management systems and provide response and resolution within SLA to customer -Maintain knowledge and expertise associated with applications specific to Users -Progr...

Empleo As a Customer Service Coordinator you will be responsible for interfacing with customers, sales and/or service representatives to handle a variety of post-sales service functions. A successful candidate for the position should be able to: -Respond to and /or provides assistance to internal customers and Agilent trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections...

Empleo As Customer Service Representative you will be working in the Customer Service division and reporting to the Team Leader. Your objective will be to support after sales relationships with car owners, achieving exceptional level of client satisfaction. Your main responsibilities: Customer Retention -Handling the client's queries and complaints by phone, mail and fax -Introducing all the information in the internal CRM system -Tracking and escalating the incidents properly -Managing the info...

Empleo As a Customer Service Representative you will be providing telephone assistance to clients in French speaking countries for all queries and account maintenance or updates. The 3 mains goals of the position: provide high quality service, strictness on process and sales goals reached. Your main responsibilities: -providing excellent customer service through incoming calls (no outbound calls) -procedure compliance and customers data protection. -effectively build the business, deepen relatio...

Empleo As Customer Service Representative you will be working in the Customer Service division and reporting to the Team Leader. Your objective will be to support after sales relationships with car owners, achieving exceptional level of client satisfaction. Your main responsibilities: Customer Retention -Handling the client's queries and complaints by phone, mail and fax -Introducing all the information in the internal CRM system -Tracking and escalating the incidents properly -Managing the info...

Empleo As a Customer Service Agent you will be working in the Front Office division and reporting to a team leader. Your objective will be provide customer support to the clients of the company, following the established company procedures. Your main responsibilities: -Building up and managing a customer relationships -Liaise with internal departments for problem solution -Providing technical support -Ensuring that records of work carried out are maintained accurately and on time, and disseminat...